On September 11 2016, Delta Airlines completely forgot about a 75 year old disabled retired serviceman at Los Angeles International Airport. After being booked on a commuter flight from San Diego to Los Angeles, with connecting flight to Australia, +Delta Airlines dropped the ball when the original flight was late to leave the terminal.
Forgot to document his emergency contacts.
Forgot to document he needed a wheelchair.
Forgot to call his local family, when requested.
Forgot to advise on rebooking his connecting international flight.
And while they did give him a bed for the night...
Forgot to feed him.
Shame on you +Delta Take a good look at the disabled soldier you left behind on 9/11.
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